Who We Are

Nicholas Bicket

Nicholas has spent thirty-two years in business, mainly in the supermarketing and financial services industries. He has occupied roles in line management, human resources, strategy and new business development in South Africa, Australia and the UK. His last role was as Director of the CEO’s office for an international FTSE100 financial services company based in London where he headed up the group functions of human resources, strategy, internal and external communications, brand and corporate social responsibility.

Nicholas was formerly the Managing Director (UK) of Strategic Thinking Group, a boutique strategy consulting firm based in London and Hong Kong.

He has an honours degree in psychology and a performer’s licentiate in music.
Karen Malan

Karen has worked primarily in academia where over the last twenty years has taught at universities in the field of linguistics. She specialises in the areas of language acquisition, processing and usage and has consulted to organisations on the effectiveness of their internal and external communications. She holds a Ph.D in socio-linguistics.
Tim Cumming

After 35 years, Tim has left the corporate world of strategy and, latterly, the head of South Africa’s largest asset management company, Old Mutual Investment Group (SA). During his time with Old Mutual, he has worked in the UK and as strategic advisor and new business director for the Group’s US asset management business. He began his working career as a trainee manager with Anglo-American.

Tim holds a B.Sc.(hons) engineering degree from the University of Cape Town and an MA in Economics and Politics from Oxford.

Chris Fox

Chris has spent 20 years in the financial services sector working with leadership teams to develop strategies which deliver results rather than sit on boardroom shelves. He has worked with start-up businesses from the pre-launch phase and also been the Head of Group Strategy at a FTSE100 multinational group. Chris's work has spanned a wide range of strategic disciplines including organic growth, M&A, operational effectiveness and, drawing on his background in IT, online business.

He has a B.Com(hons) degree in Accounting and Information Systems as well as an MBA from the University of Cape Town.

James Furse

James enjoyed a thirty year career with the John Lewis Partnership encompassing senior retail and consumer financial services line management, strategy and business development roles. Experience was gained in strategic innovation, content and vision; customer-centric proposition development; leverage of operating models and the establishing of long-lasting internal and external partnerships up to and including Group Board level. James' last role was Managing Director Greenbee.com, the consumer financial services business he developed and launched offering General Insurance, Life Insurance and the partnershipcardTM credit card. 

James is also the Executive Director, Prince's Social Enterprises Ltd. and Chair of A.G. Carrick Ltd.


Georgina Johnston

Georgina has an honours degree in Business Science Marketing, has worked in the corporate world in communications, advertising and branding for over 5 years, and has more recently gained operational experience in luxury hospitality for the last two years.

She focuses primarily on the hospitality industry working as an ‘impact consultant’ – assisting high-end hospitality businesses or hotels in increassing the effectiveness of their marketing and communications strategies.  She especially enjoys working on marketing strategies and fully understanding how the client’s best attributes can most effectively be brought to the fore. 


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